Help Desk

Various types of facilities are available for the pilgrims which the Board offers to maintain comfort level but still all pilgrims are compelled to walk on the trek of more than 12 km at the height of 4000 ft or above. In fact they are often assisted for support through assistance and detailed information required.

Contact the officials of the Shrine Board to obtain all types of assistance and or giving valuable counsel and or filing any complaint et al. Quick grievance information can be given to the officials.

make it a point to approach the Help Desk to mention or register complaint for which all complains are sealed in the boxes kept in different locations to enhance services. The complaints, suggestions and of course feedbacks are all put together to take action accordingly. Such details are also received through e-mail or other sources of mail for which proper scanning is done to develop facilities for the Yatries.

Shri Mata Vaishno Devi Shrine Board Administration

Office of the SDM/Tehsildar, Bhawan ,
Room No. 8, Kalika Bhawan.
Phone : +91-01991- 282225

Office of the Manager, Bhawan
Room no. 4, Kalika Bhawan.
Phone : +91-01991- 282223

Officer Incharge, Sanjichhat
Phone :91-01991-282237
E- mail:

Office of the Manager Adhkawari
Phone : +91-01991-234329

Officer Incharge,
Niharika Complex, Shakti Bhawan,
Bus Stand, Katra.
Phone: +91-1991-232125, 232281

Officer Incharge (Enquiry & Reservations),
Shakti Bhawan, Niharika Complex (Near Bus Stand),
Shri Mata Vaishno Devi Shrine Board,
Katra - 182301
Phone : +91-1991- 234053
Online: 01991-232887

Officer Incharge, Banganga
Phone : +91- 01991- 232031

Officer Incharge,
Vaishnavi Dham, near Rail head Jammu Complex, Jammu.
Phone : +91-0191- 2473275

Officer Incharge,
Saraswati Dham, Near Rail head
Jammu Complex, Jammu.
Phone : +91-0191- 2473270
E mail:

Officer Incharge,
Trikuta Bhawan, Katra Phone : +91-01991- 234057

Officer Incharge
Yatra Registration Counter, Katra
Phone No. 91-01991-232092
E mail:

Officer Incharge Protocol,
Central Office, Katra
Phone No. 91-01991-232089
E mail:

E-Mail :